It's all about implementation
UKG Workforce Central helps us support time & attendance for all of our employees around the State at many different locations. We also …
UKG Workforce Central (discontinued)Formerly Kronos Workforce Central
Overview
What is UKG Workforce Central (discontinued)?
UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.
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What is UKG Workforce Central (discontinued)?
UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.
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What is UKG Workforce Central (discontinued)?
UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.
UKG Workforce Central (discontinued) Features
- Supported: Core HR
- Supported: Scheduling
- Supported: Absence management
- Supported: Time and Attendance
- Supported: Payroll
- Supported: Analytics
UKG Workforce Central (discontinued) Competitors
- ADP Workforce Now
- Dayforce
- Workday
UKG Workforce Central (discontinued) Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | US, Canada, Mexico, Europe, Middle East/Africa, Asia/Pacific |
| Supported Languages | US English, French Canadian, French-France, Italian, Korean, Polish, Spanish-Mexico, Simplified Chinese, Traditional Chinese, German, Dutch, Brazilian, Portuguese, Japanese |
UKG Workforce Central (discontinued) Downloadables
Frequently Asked Questions
UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.
ADP Workforce Now and Dayforce are common alternatives for UKG Workforce Central (discontinued).
Reviewers rate Support Rating highest, with a score of 7.1.
The most common users of UKG Workforce Central (discontinued) are from Enterprises (1,001+ employees).
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(151)Attribute Ratings
Reviews
(1-12 of 12)Companies can't remove reviews or game the system. Here's why
UKG Workforce Central is used across all companies within the Group. We use a combination of the InTouch clocks and the mobile/tablet apps.
For us, UKG Workforce Central solved the problem of needing a cloud-based Time and Attendance system that is flexible and scalable, as the Group went through a period of rapid acquisitions. It also allowed us to have consistent real-time data for us to analyse work patterns and this data was key when needed to workforce planning following the COVID epidemic.
For us, UKG Workforce Central solved the problem of needing a cloud-based Time and Attendance system that is flexible and scalable, as the Group went through a period of rapid acquisitions. It also allowed us to have consistent real-time data for us to analyse work patterns and this data was key when needed to workforce planning following the COVID epidemic.
- Very flexible in it's configuration
- Very engaged and helpful community help page
- Robust and mature product
- Steep learning curve for System Admins
- Can be complex due to it's flexibility
- We've had some reliability issues with the InTouch scanners
April 22, 2021
UKG is the Only System you Need
We are using the base system and the recruiting. It provides an employee experience we could not provide our employees in our old system. Employee self-service was a key factor in our decision-making. The payroll process is easy to use and the integration with outside vendors has been game-changing for accuracy with all of our vendors.
- Vendor interface.
- Customer service.
- Training tools.
- Custom interfaces pricing.
- Allow clients to change interfaces without support.
February 20, 2021
UKG Workforce Central (formerly Kronos Workforce Central) Review
We use UKG WFC in our whole organization. The business problem it solves is time tracking, data, and the payroll system to pay our employees.
- Tracking of time
- Flexibility on configuration
- Design
- Mobile coordinates on time card audit. Yes, there is a report but it would be nice to have a right on the time card audit.
- A team calendar for anyone in WFC not just those in the WFS areas. Currently, no way to tell who is off on my team when I am not part of the WFS setup.
- Cost is outrageous.
December 18, 2018
Overall we are very pleased with Kronos and it handles all aspects of our timekeeping.
It is used by our whole organization to manage out time for employees. We track vacation, sick, holiday, etc. in this system, as well as all clock-in and out punches. We have always been very pleased with this system. We even have some custom processes that work quite well for us.
- Tracking of punches
- Tracking of accrued hours
- With the help of Kronos we were able to create some custom processes that work very well for us.
- In order to keep things separated for our individual work places for some reporting we had to create multiple versions of the same report with the different location parameters.
- There are areas that we do not use that I think would be beneficial to our company.
- While not the fault of Kronos, we do have interfaces both into and out of Kronos, and these do sometimes cause us problems.
March 14, 2018
Solid Tool for Large Organization
Kronos is utilized by the entire organization for timekeeping and time off requests of all employees. This includes all clinical and non-clinical staff whether they are exempt or non-exempt status. As a 24/7/365 operation timekeeping, incentives, and differentials are imperative to capture both legally, but also for our own analytical purpose. Kronos has allowed for the organization to monitor schedule, float hours, and effectively track hours and location of hours by each individual employee.
- As a full service hospital there can be demands of staff to respond to high census or staffing shortages. Kronos has offered great utilization in floating hours between units and departments, identifying direct or indirect patient care hours, and ultimately offering analytics to clinical and operational leaders. This ability to specifically move hours while at work is exceptional for reporting and planning purposes across the organization.
- The self-managed and leader managed options of an employee’s time card is of huge benefit. As a 24/7 hour operation it is critical that each individual is accountable for their own timekeeping. Kronos allows each employee to manage and submit adjustment, updates, and changes while at work without having to have their manager do it for them. The proceeding approval/acceptance process with these changes is well established and easy to authenticate.
- The ability to access and navigate the user interface is very friendly and forgiving. Other systems can be quite cumbersome and hard to navigate, update, and easily change, but Kronos is pretty straight forward both for users and administrators. This ability to easily orient new team members and managers has been a great benefit to the organization.
- Without proper implementation and guidelines around accountability Kronos can become a burden just like any other misused system. With that said, there are managers who manage near 50 people in our organization and if employees don’t manage/update their time cards a manager will be overwhelmed to keep it accurate for them. When it comes to floating hours and tying it to new locations or cost centers via pay codes it can be a challenge to correct mismanaged time cards.
- One complaint is that that timecards don’t always update in live time when approving or adjusting hours or time off. When in a crunch to approve timecards prior to payroll being run it can be a little intimidating to submit a timecard that doesn’t represent a full-week of work although you entered or approved the correct hours. Speed and processing of the system lags, so can cause frustration.
- More automation around requests and approvals would be beneficial to high volume managers. Having to manually approve each request or change can be very time consuming for leaders who must log into the system to do so. Automation around holiday or sick time requests would be nice and would provide some relief to teams. Additionally, creating features to approve such requests visa email link or similar would save the time of having to log into the application.
July 19, 2017
Kronos Workforce Central Usage
Kronos Workforce Central is used for employee scheduling across the whole organization. It is easily accessible online from any device and allows employees to see the most up-to-date information about their schedules, rather than just having a paper schedule in the office.
- Accessible online and through a mobile app outside of work
- Utilizes the same login system as the rest of our software so we don't have to remember multiple passwords
- Simple user interface
- The user interface is simple but it's outdated and doesn't run very smoothly. Sometimes it takes multiple clicks to get the page to change and the password often has to be entered twice.
- Once you have logged in to the Kronos app for the first time, it stays calibrated to your employer, but the setup requires a set of codes and other info to log in for the first time.
August 12, 2016
100+ Employees? KRONOS is a No Brainer!
I worked for a healthcare company with a little over 200 employees. My primary use was in HR as well as time management. It helped me to track employees time and attendance, track trends and employee disciplinary problems with time and attendance and to track expected overtime.
- It gave me real time reporting so that I could see if we were on track to have excessive overtime usage so that we could call in other employees to utilize instead of paying out overtime pay
- KRONOS made it easy to track trends for employees who abused our call off procedures. We would take historical reports to see if someone had a habit of calling off every other Friday, or the day after payday and so forth.
- KRONOS allowed us to track people clocking in or out too soon or clocking in late or staying over in the break areas on the clock to gain extra non-approved work time.
- Now that I work at a smaller company I do not see having such an elaborate system for time keeping, but with a group at 100 plus, it has great function in the day to day operations.
- I really do not have much to complain about the usefulness of KRONOS
Score 7 out of 10
Vetted Review
Verified User
Workforce Central was used throughout our organization, which encompassed our main hospital in Bethel, Alaska as well as 50 village clinics that were spread-out across the "bush" of western Alaska. The business problem that Workforce Central addressed was the HR / Payroll and Time & Attendance management of our employees, regardless of the location of the staff. Considering that we had no road connecting our main hospital in Bethel to our village clinics, the accurate management of these functions with an electronic system was imperative for accurate and timely payroll.
- Time and Attendance integration is exceptional, whether using time clocks on online clocking capabilities at off-site locations that lack physical time clocks
- The ability to track details from an HR perspective, such as educational requirements (and expirations), immunization status, etc was well built
- Security is very granular, so you can give certain users access to certain pieces of the application, while maintaining security in other areas.
- Administration of the system is complex. There is no way that an organization with no formal IT department will be able to effectively able to manage the complexity of the system without some outside assistance. This wasn't a problem for our organization as we had a large, formal IT department, but we had four people involved in the build process and one person dedicating approximately 30% of their time to the day-to-day management of the system.
- The server requirements are extremely robust for the system, utilizing more resources than I really think should be required. Although the system does support virtualization, you have to dedicate a significant amount of CPU and memory to each virtual machine to obtain peak performance.
- Although you can import data from an extract, this is complex to do. Even if you have someone who is a SQL (this is the version we used) expert, developing importation scripts is difficult. Most likely, if you are doing a switch from a previous system, you will need third party assistance to develop the import / validation scripts.
March 13, 2015
Why choose Kronos
Score 7 out of 10
Vetted Review
Verified User
We are using workforce central to replace the use of papertime cards. It is being used by all departments with hourly employees and we are in the process of implementing our salary employees for the use of accruals. We feel that this is a more reliable way to keep track of peoples hours, sick and vacation time. With the use of biometrics this will allow us to know that people are not clocking other employees in.
- This product allows for keeping track of time and attendance a lot better than papertime cards. We have found that being able to setup rules for lunches and breaks will keep people from abusing these privileges. The ability to request time off and get manager approval allows for accurate times taken from employees.
- I think that the supersearch feature when trying to troubleshoot something can be a bit frustrating to get what you are looking for. Once you do find the information it is very helpful but can be very hard to get the right wording for what you are looking for.
February 04, 2014
Kronos Oversees Your Staff for Improved Efficiency
Score 8 out of 10
Vetted Review
Verified User
PeopleSoft is our database of record. Records for hourly (and a small group of salaried) employees are exported from PeopleSoft and imported into Kronos via a Data Integration Interface. Employee data and schedules are pushed out to the timeclocks. The clocks scan fingerprints to verify that the correct employee is using the device. Kronos then records the employees' punches and reports schedule deviations to the appropriate supervisor. The Payroll Department extracts time and attendance files to upload into PeopleSoft for payroll processing.
- Prevents others from punching an employee IN/OUT by requiring biometric validation
- Alerts the supervisor of schedule variances and discourages employees from taking long lunches and stealing time by punching in early or out late.
- Maintains detailed records of who, when and where a punch was created.
- Reduces errors for Payroll by requiring supervisor review of timecards prior to extractions.
- Access to timeclocks through Device Manager, web browser and GuiSim provide a variety of tools for resolving issues as they arise.
- Pay codes are provided to supervisors for their use, but, restrictions do not exist that prevent the application to inappropriate groups.
- Timeclock devices and annual maintenance fees are expensive.
- Timeclock devices do have limitations to firmware updates based upon motherboard version. This can have an effect on functionality. Depot Exchange for problem devices does not upgrade the board.
- Detergents/cleansers do erode some employees' fingerprints.
January 25, 2014
Workforce Central - Its Time to Consider It
Score 10 out of 10
Vetted Review
Verified User
KRONOS Workforce Central is being used across the whole organization as its primary timekeeping tool. This tool helps address accurate time keeping of the workforce along with PTO management.
- Timekeeping including clock punching, web punching, and cell app punching
- PTO management -- submission, review, auto deduction
- Pay rules - ability to designate rules based on groups, individuals, and more
- As a web-based solution, Workforce Payroll requires internet connectivity for data access – offline capabilities are not available.
- Being Microsoft-based, browser support is limited to Internet Explorer.
- Kronos’ international presence will always be restricted as long as Workforce Payroll (and HR) is only available in the English language.
January 24, 2014
Kronos Workforce Central at a large research University
Score 6 out of 10
Vetted Review
Verified User
Kronos
Workforce Central is used across the University and is the timekeeping system
of record for all hourly employees. Workforce Central was selected to replace a
legacy, in-house developed system that was nearing end of life. The Kronos Workforce Central solution provided additional
functionality, while also allowing the University to apply a consistent application
of rules for rounding, leave tracking, and compensatory time tracking.
- Workforce Central offers an array of time collection options, including physical time clock, web time clock, mobile, and a pay from schedule option. Departments have the flexibility of choosing the time collection option that meets their need.
- Workforce Central time cards have an impressive audit trail and reporting capability, allowing supervisors to determine how an employee's punch was added to their time card.
- Kronos is enhancing the mobile capabilities withing Workforce Central, allowing additional flexibility to those departments and employees that need this option.
- Workforce Central supervisors interact with the system using a web browser. Advanced time card options require the client PC to use the Java Runtime Environment (Java). Kronos has struggled over the years to keep up with the Java updates and at times, this has been a source of frustration for our campus supervisors. Java related issues include very slow system response times and in some instances, a failure to access the system completely. In fairness, many vendors have also struggled with Java updates. Preferably, vendors would move away from the Java requirement.
- On a University campus, student employees often have multiple jobs. These part-time jobs are in various departments with different funding sources and supervisors. The Workforce Central product historically did not work well for employees with multiple jobs. Kronos has begun to offer new software enhancements that are designed to address this issue, but the updates are an additional cost and not included in the base Workforce Central product.
- While the Workforce Central solution contains many standard reports, adding custom reports is not easy and requires billable support from Kronos.